Job Description
Full details about the role and requirements
Yukerja Summary
The Team Lead Customer Support role at SUPPLAX is curated from Himalayas (category Kerja Remote). This role is marked as remote — check timezone and location requirements on the official listing. Yukerja.com is not the employer — applications are handled on the official source site.
Supplax — ?? ???????????? ???????? ? ??????????? ??????, ??? ??? ????? 5 ????? ??????? ???????????? ?? ?????. ?? ????????? ???? ??????????? ???-????? ??? ???????? ? ???, ?? ??????????????? ?? ????????? ???????. ???? ??????? ??????? ????? 100 ???????? ?? ???????? ???? ?? ???? ??? ????????????? ?? ?????????? ???????, ????? ????? ????????? ?????. ????? ???: ?????????, ???????, ?????????? ????????? ????????, ???????? ??????, ???? ????????, ???????? ?????????? ????????? ????. ???????? ? 30+ ?????????? ?????? ??? ?? ??? ??????? ??????????? ????? 30?000 ????????? ????????.
?????????? ??? ???????? ?? ????? ????????? ?? ?????????? . ?? ??????????? ? ????? ?????, ??????????, ??????????, ? ????? ?????????????? ??? ?????? ? Supplax ??? ????? ??????????????.
? ??’???? ? ???????? ????????? support ??????? ?? ??????? Team Lead, ???? ???? ?? ???? ???????? ????????, ????????? ????????, ? ? ???????? ?? ????????? ????????? ????.
?? ?? ????????, ?????? ???????? Supplax:
?????????? ????? ? $: ?????? (?????????????) + ?????? ?? ????????? KPI.
??????? ??????: 100% ????????? ?????? ? ????-???? ????? ?????.
?????????? ????????? ? ?????????? ???????? ?? ????? ???, ??? ????? ?? ???????????? ????? ?? ?????? ??????.
????? ??????????, ?????? ??????: ??-??-?? + 2 ??? ? ????? ?? ????? ? 16:00 - 01:00 (?? ????????? ?????).
?????? ? ???????, ?? ??????? ??????????????, ???????? ? ??????????? ?? ????? ????.
??????? ??? ?????? ? ???? ??? ?????? ??????????.
??????? ????????, ????????? ?? ????????? ??? ??????????? ??????.
?? ???????? ???? ??????:
????????? ?? ?????????????? ?????? ??????? Customer Support;
???????????? ?? ??????????? ??????? KPI ? ??????? ???????;
????????? 1:1, ?????? ?????????????? ????????? ??’???? ?? ?????????? ?????????????? ???????????;
??????? ????? ?????????????? ?? ?????????? ????????? ?????????;
??????????? ?????? ???????, ????????? ?????? ????? ?? ??????????? ??????? ??? ?? ??????????;
????????? ?? ?????????: ??????????? ???? ???????????? ?? ?????????? ?????;
??????????? ? ??????????? ????? ????????, ??????? Sales.
?? ????? ???, ????…
???? ??? 1 ???? ??????? ?????????? ???????? ?? 5 ?????;
???????? ? Customer Support / ????????? ??? ???????? ????????? ?????;
????? ????????? ? KPI, ????????? ?? ??????????? ????????????;
???? ?????? ???????? ?? ????????? ????? ??????????????;
?????? ?????????? ??????????? (?????? strong ?2 ??? C1);
???? ????????? ?????????? ??????????, ??? ????? ???????? ???????????.
???? ?? ????? ?? ?????? ???????? ??????, ? ?????? ?? ??????? ??????? ??????? ? ????????? ??????? — ?????? ???? ?????????????!
Originally posted on Himalayas