Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Technical Support di Private Advertiser kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (South Jakarta, Jakarta) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Responsibilities:
Conduct training sessions on our hardware and software for branches and overseas customers
Conduct hardware and software testing
Assist in product installations and maintenance
Generate reports on software development, software and hardware testing on a weekly basis
Requirements:
Fluent in written and spoken English
Willingness to travel domestically and internationally as required
Bachelor's degree in Engineering or a related field (preferred)
Experience as technical support in tech industry
Basic knowledge of Android operating systems and device configuration
Basic knowledge of networking
Basic knowledge of electrical systems for device installation and setup
Ability to troubleshoot hardware and software issues
Familiarity with remote support and diagnostic tools
Strong learning ability and ability to analyze data identify insights to assess software performance
Willingness to learn new products and software
Strong attention to detail and proven ability to manage conflicting priorities and meet tight deadlines
Ability to effectively translate technical language to non-technical stakeholders