Remote Billing & Collections Specialist for a Commercial Laundry Company

# Remote Billing & Collections Specialist for a Commercial Laundry Company **Work Location:** LATAM and Philippines **Work Schedule:** PST | Full overlap with US Pacific business hours (Monday–Friday) ## About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $3B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. ## About the Client A multi-generational commercial laundry serving the global airline industry is looking for a Billing & Collections Specialist to own end-to-end billing workflows in Microsoft Business Central and protect revenue data integrity across a complex, multi-site operation. The company operates 8 US facilities, 3 European sites, and a network of 30–40 subcontractors, processing linens, blankets, and textile products for over 100 domestic and international airlines and in-flight caterers. Monthly billing consolidates across 56 locations, making accuracy and speed mission-critical to company-wide cash flow. ## About the Role Day-to-day, you'll audit delivery slips against production data, correct discrepancies directly in Business Central, batch-bill customers on weekly, semi-monthly, and monthly cycles, and keep sales price lists current across hundreds of customer accounts. You'll run daily revenue variance reports and investigate anomalies — a missing delivery, a mispriced item, a data gap — before they become invoicing errors. Success means 100% of billing completed on deadline each month, zero invoicing errors from pricing or assignment mistakes, and revenue anomalies caught and resolved within 24 hours. Structured onboarding is documented with step-by-step guides and training videos, and the role has a proven growth path into cash receipts posting, bank reconciliations, and sales analysis. ## Core Responsibilities **Billing Workflow & Delivery Slip Management** - Collect and audit daily delivery slips against production records to catch quantity errors, miscoded items, and wrong customer assignments - Unpost, edit, and repost delivery slips in Business Central when discrepancies are found - Batch-bill customers on weekly, semi-monthly, and monthly cycles using the correct customer cards - Complete all billing by the monthly consolidation deadline across 56 locations **Sales Price List & Revenue Data Integrity** - Update sales price lists in Business Central when customers notify of changes, applying changes forward only - Correct and repost delivery slips with outdated pricing before month-end billing runs - Run daily 30-day revenue comparison reports to identify variances against expected volumes - Investigate missing deliveries or data gaps and confirm accuracy with the appropriate personnel **ERP System Management** - Navigate a highly customized Business Central environment with up to 40 customer cards per account - Maintain correct linkages between item codes, customer cards, service items, and sales price lists - Ensure accurate item-to-customer assignments to prevent cascading invoicing errors - Preserve system integrity across US and European entities when making changes **Analytical Problem-Solving & Communication** - Analyze data independently to resolve questions before escalating, and escalate with full context when needed - Contact customers, approvers, and caterers to resolve invoice disputes such as tax exemption certificates and purchase order mismatches - Coordinate in real time with facility teams and finance leadership via Microsoft Teams and email ## Requirements **Must-Have** - Hands-on Microsoft Business Central experience, including posting/unposting workflows, customer cards, item codes, service items, and sales price list management - 4–7 years in accounting/finance with 2–3+ years owning end-to-end AR/billing: invoice generation, billing validation, and revenue reconciliation - Advanced Excel proficiency: pivot tables, VLOOKUP/XLOOKUP, trend analysis, and report building - Multi-entity or multi-location B2B billing experience, including consolidated or summary billing across 20+ customer accounts - Demonstrated revenue variance analysis or billing discrepancy investigation with measurable outcomes on CV - C1+ English (CEFR) for daily communication with a US-based CFO, facility teams, and external customers - Ability to work full US Pacific Time hours with reliable power and internet backup **Nice-to-Have** - Billing exposure in airline services, logistics, textile/linen, catering, or facility services industries - Familiarity with Power BI or real-time revenue dashboards - Experience growing from billing into cash receipts posting, bank reconciliations, or sales analysis - Spanish fluency in addition to English - Microsoft Office Specialist (MOS) certification or equivalent Excel credential ## Benefits - Competitive Salary: Based on experience and skills - Remote Work: Fully remote—work from anywhe

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