Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Live Chat English di Vads Indonesia kami kurasi dari JobStreet (kategori Teknologi & IT). Perhatikan lokasi kerja (Yogyakarta, Yogyakarta Special Region) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Live Chat English E-Commerce
Job Description
Provide friendly, professional, and efficient customer support through live chat channels
Respond to customer inquiries, complaints, and requests in a timely manner
Handle and resolve customer issues accurately while maintaining service quality
Maintain a positive, empathetic, and professional attitude during customer interactions
Document customer interactions and follow up on unresolved cases when necessary
Collaborate with internal teams to ensure customer satisfaction and service improvement
Contribute ideas and feedback to improve customer support processes and performance
Qualifications
Excellent written and verbal communication skills in English
Strong customer service mindset with good problem-solving abilities
Able to multitask, prioritize tasks, and work effectively in a fast-paced environment
Detail-oriented, responsible, and able to work under pressure
Passionate about delivering excellent customer experiences
Fresh graduates are welcome to apply
Experience in customer service, live chat, or e-commerce support will be an advantage
Apply now to become our next Live Chat English superstar!