Sales Representative

Work Location : Willing to be placed in any location as required

Job Description

• Welcome and serve customers in a friendly, polite, professional, and solution-oriented manner.
• Provide explanations about different types of eyeglasses, lenses, and product features according to customer needs.
• Give product recommendations based on customer preferences, lifestyle, and budget.
• Assist customers in selecting frames, trying on glasses, and ensuring overall comfort.
• Support the initial eye pre-test process before customers are referred to the optician.
• Maintain product displays to ensure they are neat, clean, and visually appealing.
• Accurately record sales transactions and assist with payment processes.
• Continuously update and maintain knowledge of products (frames, lenses, coatings, and promotions) to provide accurate information.
• Support store promotions and event activities as needed.

Job Requirements

• Minimum education of high school/vocational school (SMA/SMK) or equivalent.
• Well-groomed, attractive appearance with polite and professional demeanor.
• Strong communication skills and ability to provide professional customer service.
• Experience as SPG/SPB, in retail, or similar roles is an advantage.
• Active, confident, and able to offer products persuasively.
• Able to work toward sales targets and perform well under pressure.
• Fast learner and capable of understanding technical information about frames, lenses, and eyewear features.
• Able to multitask and work effectively in a team.
• Detail-oriented in recording sales transactions and managing customer data.
• Willing to work in shifts, including weekends and public holidays.
• Experience in the optical industry is a plus.