EV Charger Field Engineer

EV Charger Field Engineer

Job Summary

The EV Charger Field Engineer is responsible for on-site installation, commissioning, maintenance, and troubleshooting of EV charging systems. This role plays a critical part in ensuring charger uptime, system reliability, and service quality by working closely with internal engineering, operations, and customer support teams.

Key responsibilities

• Perform on-site installation, commissioning, testing, and configuration of EV charging equipment (AC / DC chargers)

• Diagnose and troubleshoot hardware, firmware, and basic software-related issues to restore system availability promptly

• Conduct preventive maintenance and corrective maintenance in accordance with service schedules and SLA requirements

• Support charger upgrades, firmware updates, and system optimization activities

• Perform site inspections, including power supply, grounding, network connectivity, and environmental checks

• Prepare accurate service reports, including fault analysis, root cause identification, corrective actions, and follow-up recommendations

• Coordinate with internal teams (Operations, Product, Technical Support, Project Management) to resolve complex technical issues

• Support pilot projects, new product introductions (NPI), and field testing of new charger models or features

• Provide basic technical guidance to customers, site operators, or junior technicians when required

• Ensure compliance with company procedures, safety standards, and local electrical regulations

About you

• Diploma in Electrical Engineering, Power Electronics, Mechatronics, or a related engineering discipline required; Bachelor's degree preferred

• 1–2 years of hands-on experience in EV chargers, power systems, industrial equipment, or field service engineering preferred; fresh graduates are welcome to apply

• Solid understanding of electrical systems, power distribution, and basic networking concepts

• Experience with on-site commissioning, fault diagnosis, and equipment maintenance

• Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals

• Familiarity with troubleshooting tools such as multimeters, insulation testers, and basic diagnostic software

• Good communication skills and ability to work effectively with cross-functional teams

• Willingness to travel to customer sites and work flexible hours when project support is required