Japanese Speaker Guest Service Staff - Property - Bekasi (A-133090)

About The Company:

• The working venue is in Bekasi.

• Our client is a Japanese Property Company. Currently, they are looking for Japanese Speaker Guest Service Staff.

Job Responsibilities:

• Welcome and assist guests during check-in and check-out processes in a professional manner

• Communicate effectively with Japanese guests by providing interpretation and translation support

• Handle guest inquiries, requests, and complaints promptly and courteously

• Manage reservations, room assignments, and guest records accurately

• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction

• Provide information about residence facilities, services, and local areas

• Answer phone calls, emails, and messages in Japanese and other required languages

• Maintain a clean, organized, and presentable front desk area

• Other duties as assigned

Job Requirements:

• Diploma's degree

• High Conversational Japanese N3 & High Conversational English proficiency

• 1 year of experience as Guest Relation from Hotel/Apartment

• Possess omotenashi spirit; friendly, well-mannered, polite, with a neat looks, strong communication skills, customer-oriented, and confident

[Only CV in English will be processed]

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