Job Description
Full details about the role and requirements
Yukerja Summary
The Field Collection Team Leader - BEKASI role at Kredivo Group is curated from JobStreet (category Teknologi & IT). Note the work location (Bekasi, West Java) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Responsibilities:
Ensure account distribution to in house team according to bucket handling
Ensure field collector knows and understands the KPI to be achieved
Review result from QC Field
Compiling report performance collection
Prepare incentive calculation based on performance and scheme
Ensure memo from visitation result field collector to customer recorded in system
Coaching low performance field collection team member
Ensure no high risk findings will be impacted to business sustainability
Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure
Tracking and evaluating the effectiveness of all collection strategies
Requirements:
Having experience as Field Collection Team Leader or Supervisor at least for 2 years
Good knowledge in Collection
Good leadership, be able to build and lead a team
Able to read collection reports
Good understanding in control, monitoring and coaching
Able to work under pressure and target
Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude
Ready to work in the field and twice a week in the office