HR Operations (Workforce)

HR Operations

About the Role

We are looking for a detail-oriented HR Operations professional to support end-to-end HR operational processes, ensuring accurate, timely, and compliant delivery of workforce administration, payroll data preparation, and employee lifecycle activities.

This role is ideal for someone who enjoys working with HR processes, employee data, and continuous improvement in a fast-paced environment.

Key Responsibilities

HR Operations & Employee Lifecycle

• Manage employee lifecycle administration, including onboarding, offboarding, contract administration, employee data updates, and employment changes.

• Maintain accurate and up-to-date employee records in the HRIS.

• Administer employee benefits, leave, attendance, and time management processes.

• Ensure HR documentation complies with company policies and labor regulations.

Payroll Administration

• Prepare and validate payroll data, including employee master data, compensation changes, allowances, deductions, overtime, and attendance records.

• Coordinate payroll inputs with external payroll vendors to ensure timely and accurate payroll processing.

• Perform payroll data verification and reconciliation before payroll cut-off.

• Support payroll audits and statutory reporting when required.

HR Service Delivery

• Respond to employee HR operational inquiries in a timely and professional manner.

• Ensure HR transactions are completed accurately and within agreed service levels.

• Maintain confidentiality of employee information and HR records.

• Support employee experience by providing efficient HR administrative services.

Process Improvement & Reporting

• Assist in maintaining SOPs and HR operational documentation.

• Identify opportunities to improve HR processes and operational efficiency.

• Prepare regular HR reports, including headcount, employee movement, and payroll-related data.

• Support HRIS improvements and data quality initiatives.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Accounting, or a related field.

• Minimum 5 years of experience in HR Operations, HR Administration, or HR Shared Services.

• Hands-on experience in workforce administration and payroll data preparation is mandatory.

• Familiar with HRIS such as SAP SuccessFactors, SAP HCM, Workday, or similar systems.

• Good understanding of HR operations, payroll processes, and Indonesian labor regulations.

• Strong attention to detail with excellent administrative and analytical skills.

• Able to manage multiple tasks and meet deadlines in a fast-paced environment.

• Good communication and interpersonal skills.