Job Description
Full details about the role and requirements
Yukerja Summary
The Healthcare Customer and Patient Support role at Metacom Careers is curated from Bossjob (category Kesehatan). Note the work location (Muntinlupa, National Capital Region, Philippines) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
Job Responsibilities
Provided compassionate and professional support to patients and healthcare members by assisting with appointment scheduling, insurance verification, benefits inquiries, billing concerns, and general healthcare information. Responded to customer inquiries via phone, email, and chat while ensuring timely resolution of issues and maintaining a high standard of patient satisfaction. Coordinated with healthcare providers, insurance companies, and internal departments to facilitate referrals, authorizations, and continuity of care.