Deskripsi Pekerjaan
Informasi lengkap tentang posisi dan persyaratan
Ringkasan Yukerja
Lowongan Call Center Representative di Metacom Careers kami kurasi dari Bossjob (kategori Magang & Fresh Graduate). Perhatikan lokasi kerja (San Juan, National Capital Region, Philippines) sebelum melamar. Yukerja.com bukan pemberi kerja — lamaran diproses di situs sumber resmi.
Description
- Answer customer inquiries and provide support to ensure a positive customer experience.
- Manage and resolve customer complaints in a professional manner.
- Schedule appointments and follow up with customers as needed.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Maintain accurate records of customer interactions in the call center database.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Proficient in English with strong verbal communication skills.
- Skills and Competencies: Excellent customer service and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a team-oriented mindset.
- Skills and Competencies: Ability to handle multiple tasks and prioritize effectively.