Job Description
Full details about the role and requirements
Yukerja Summary
The E-Commerce Admin role at Diamulia Internusa is curated from JobStreet (category Retail & E-commerce). Note the work location (Batuceper, Banten) before applying. Yukerja.com is not the employer — applications are handled on the official source site.
About the role
We are seeking an experienced E-Commerce Admin to join our team at PT Diamulia Internusa' in Batuceper Banten. In this contract position, you will be responsible for managing and maintaining our online sales platform, ensuring efficient order processing and excellent customer service.
What you'll be doing
Overseeing the day-to-day operations of our e-commerce website & marketplaces, including order management, inventory tracking, and customer inquiries
Processing orders in a timely and accurate manner, from order placement to shipment
Maintaining accurate product information and pricing on the e-commerce platform
Providing exceptional customer service, responding to customer inquiries and resolving any issues
Collaborating with the marketing and logistics teams to improve the overall customer experience
Generating reports and analyzing data to identify areas for process improvement
What we're looking for
Previous experience in e-commerce administration or customer service roles
Strong administrative and organizational skills with attention to detail
Excellent communication and problem-solving abilities
Proficiency in using e-commerce platforms and related software
Understanding of inventory management and order fulfillment processes
A customer-centric approach and the ability to provide high-quality service
What we offer
At PT Diamulia Internusa', we are committed to providing a supportive and rewarding work environment. In this role, you will have the opportunity to develop your skills and contribute to the growth of our e-commerce business.
About us
PT Diamulia Internusa' is a leading provider of innovative products. With a strong focus on customer satisfaction, we are dedicated to provide the best products. Our team of passionate professionals work collaboratively to deliver exceptional service to our clients.
If you are excited about this opportunity, please apply now to join our dynamic team!